Retail Risk – Sydney agenda
MORNING
Please note that timings are subject to changes.
8:30
Registration & networking
9:15
Chair’s opening address
Suzanne Frazer
Regional Security and LP Manager, Amazon
9:35
Presentation:
Surveillance considerations in dynamic threat environments
Michael Grant-Cook
Surveillance Manager, Sydney Opera House
9:55
Presentation:
Balancing retail security with privacy
Carly Kind
Australian Privacy Commissioner
10:10
Title sponsor presentation:
Retail trends and shopper insights 2025/6
Daren Ng
VP & General Manager Asia Pacific , Sensormatic Solutions
10:30
Networking break: coffee & tea served
11:00
Interview:
Tech-driven strategies: enhancing retail safety and reducing loss
Michael Lamb
US Loss Prevention industry innovator
Craig Greenberg
Chief Commercial Officer, Gatekeeper Systems
11:25
Title Sponsor Presentation:
Homing in on Australia’s biggest ORC offenders
Cameron Blair
General Manager, Retail, MA Services
11:45
round tables
Session 1: 11:45-12:10
Catch up on the latest trends and insights for Retail
Daren Ng , VP & General Manager Asia Pacific , Sensormatic Solutions
Surveillance capabilities and strategies to create safe and secure spaces
Michael Grant-Cook, Surveillance Manager, Sydney Opera House
round tables
Session 2: 12:10-12:35
Insights on AP and Safety programs from major US retailers
Michael Lamb (retired), US Loss Prevention industry innovator
Craig Greenberg, Chief Commercial Officer, Gatekeeper Systems
Be part of a nationwide program targeting ORC
Cameron Blair, General Manager, Retail, MA Services
12:35
Lunch
AFTERNOON
13:35
Presentation:
Joining up the dots on Loss Prevention
Ian Pigdon
Head of Internal Audit and Loss Prevention, Country Road Group
13:55
Presentation:
The story of Dynamic Loss Prevention at River Island
Grant Shipway
Senior Operational Risk Manager, River Island
14:20
round tables
Session 3: 14:20-14:45
Implementing ‘Closed Loop RFID’ stores and a move towards predictive LP
Grant Shipway, Senior Operational Risk Manager, River Island
The evolution of product protection – what’s next?
Mark Stafford, Sales Director AU/NZ, Checkpoint Systems
14:45
Networking break: coffee & tea served
15:15
Presentation:
Psychosocial safety and the increase in in-store aggression
Alistair Bulmer
National Safety Manager ANZ, EB Games Australia
15:35
round tables
Session 4: 15:35-16:00
Get ready for Digital Product Passports
Steve Schenk, Managing Director and Principal Consultant, Look Inventory Solutions
Open vs. closed systems: which gives you the edge?
Hayden Anderson, Oceania Regional Manager, Network Optix
16:15
Chair’s closing message
Suzanne Frazer
Regional Security and LP Manager, Amazon
Contact us
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