From crisis to care: building a gold standard for the support of victims of retail crime

Matt Gilmartin

The Hidden Challenge of Fog Security: Managing Dispersed Estates

Iona Blake

From crisis to care: building a gold standard for the support of victims of retail crime

Stewart Codling

From crisis to care: building a gold standard for the support of victims of retail crime

Saskia Garner

From crisis to care: building a gold standard for the support of victims of retail crime

Michelle Douglas

From crisis to care: building a gold standard for the support of victims of retail crime

Champagne Suite & Terrace
Novotel London, West One, Shortlands, London, W6 8DR
27 March 2025

A Panel Discussion at the Retail Risk London event.

This panel discussion will bring together perspectives from retail and law enforcement to explore how best to support staff who have been victims of crime in the workplace. By sharing real-world examples and practical strategies, the session aims to inspire collaboration and promote a gold standard of care for retail staff. Together, the discussion seeks to contribute to a safer, more supportive retail environment for everyone.

With extensive experience in the security industry, host Matt Gilmartin has seen the profound impact workplace crimes can have on individuals and the wider retail community. Drawing from years of collaboration with retail brands, he has witnessed both the challenges and the exceptional support initiatives implemented by some organisations. Retail plays a vital role in communities, employing people who are often friends, family, or neighbours. This is why the host and panellists believe that supporting retail crime victims is at the heart of everyone’s interests whether working directly in retail or working alongside it.